Personal Finance Daily -- Sept. 29
Investor's Business Daily: Breaking News
Personal Finance Daily -- Sept. 29
By CBS MarketWatch
Last Updated: 9/29/2004 1:34:24 PM
Maybe you know somebody who shops like this: Buy everything that might even remotely fit into your wardrobe, especially when it's on sale. Take the bags and packages home to sort out what you want and don't want, and then return the unwanted items.
Sometimes all sales are final. But for most U.S. retailers, accepting returns, and accepting them gladly, is standard operating procedure. The customer retention benefit outweighs any business inconvenience.
But there may be limits to merchants' tolerance, at least with some shoppers who make serial returns. Although the retailers aren't really talking about it, they are quietly adopting policies that seek to curb the number of returns customers can make within certain time periods.
Thanksgiving Links
Thanksgiving Recipes Thanksgiving Recipes
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Personal Finance Daily -- Sept. 29
By CBS MarketWatch
Last Updated: 9/29/2004 1:34:24 PM
Maybe you know somebody who shops like this: Buy everything that might even remotely fit into your wardrobe, especially when it's on sale. Take the bags and packages home to sort out what you want and don't want, and then return the unwanted items.
Sometimes all sales are final. But for most U.S. retailers, accepting returns, and accepting them gladly, is standard operating procedure. The customer retention benefit outweighs any business inconvenience.
But there may be limits to merchants' tolerance, at least with some shoppers who make serial returns. Although the retailers aren't really talking about it, they are quietly adopting policies that seek to curb the number of returns customers can make within certain time periods.
Thanksgiving Links
Thanksgiving Recipes Thanksgiving Recipes
Thanksgiving Quotes Thanksgiving Quotes
Turkey Recipes Turkey Recipes
Thanksgiving Stories Thanksgiving Stories - Thanksgiving Day
Thanksgiving Jokes Thanksgiving Jokes
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